Bilingual expat concierge · Bogotá

Life in Colombia, without the runaround.

I'm Miley, a bilingual Bogotá local with a law-school background and 10+ years running businesses. I help foreigners handle paperwork, appointments, housing and everyday logistics, and I go with you so nothing gets lost in translation.

English & SpanishLaw-school background10+ yrs business managementBased in Bogotá
Miley Romero, bilingual concierge in Bogotá
Fluent EnglishInterpreter on site
Bogotá localIn person & online
Visas & residency paperworkMedical accompanimentRentals & real estateFamily & marriage documents
Services for expats

One trusted person for the things that are hard to do alone

From your first cédula appointment to signing a lease, I prepare the documents, book the appointments, interpret, and stay with you until it's done.

Visa & residency paperwork

Get organized and on time for your Colombian visa or residency application.

  • Document checklists & apostille / translation coordination
  • Online application support (Cancillería)
  • Referral to licensed immigration attorneys when needed

Cédula de extranjería & Migración

Step-by-step help with your foreign ID and registrations.

  • Migración Colombia appointment booking
  • Accompaniment on the day
  • RUT / tax ID registration support

Marriage & family documents

For expats with Colombian partners and children.

  • Notaría & Registraduría appointments
  • Civil registry, birth & marriage certificates
  • Coordination with licensed family-law attorneys

Medical accompaniment & interpreting

Never sit in a Spanish-only appointment alone again.

  • Clinics, specialists, labs & EPS / prepaid plans
  • On-site interpreting with doctors
  • Scheduling, results & pharmacy follow-up

Apartment rentals

Find a safe, fairly priced place to live in Bogotá.

  • Neighborhood guidance & viewings
  • Lease review support & negotiation in Spanish
  • Utilities, internet & admin setup

Real estate purchase accompaniment

A bilingual ally while you buy property.

  • Property search & viewings with licensed agents
  • Document gathering & notary coordination
  • Works alongside your attorney / agent

Banking & everyday admin

Open accounts and keep your Colombian paperwork in order.

  • Bank account opening support
  • Phone plans, utilities, deliveries
  • Bills, forms & government websites

Relocation & concierge

Land smoothly and feel at home sooner.

  • Arrival planning & city orientation
  • Schools, childcare & family logistics
  • Errands, drivers & trusted local contacts

Please note: I am not a licensed attorney and do not provide legal advice or legal representation. I offer paperwork support, interpreting and coordination. When your situation needs legal advice, I work with and refer you to licensed Colombian attorneys.

How it works

Simple, clear and personal

01

Free intro chat

Tell me what you need on WhatsApp or a short video call.

02

A clear plan

I send a checklist, timeline and a fixed quote before we start.

03

I handle the legwork

Appointments, documents, calls in Spanish and in-person accompaniment.

04

Done & documented

You get copies, receipts and next steps, so you always know where things stand.

Miley Romero, bilingual concierge in Bogotá
10+ yearsmanaging restaurants & teams in Bogotá
Meet Miley

Hi, I'm Leida Milena, but everyone calls me Miley.

I'm a Bogotá native and a mom, with years of law studies at Universidad Católica de Colombia, HR administration training (SENA), and more than a decade running businesses, most recently managing a group of seven fast-food restaurants here in the city.

That mix means I know how Colombian paperwork works, I'm organized under pressure, and I'm comfortable dealing with notaries, clinics, landlords and offices. I also lived and worked in Canada, so I understand what it's like to start over in a new country and a new language.

Law studiesUniversidad Católica de Colombia
Business management7 restaurants · teams, suppliers, audits
English B2+Worked in Canada (2014)
Caring & patient9+ years of childcare experience
Pricing

Transparent starting prices

Every case is different, so I always confirm a fixed quote before starting. Prices below are examples to give you an idea.

Hourly

Remote help EXAMPLE

Calls, forms, bookings and translations done online.

From
US$20 / hour
  • WhatsApp & video calls
  • Online appointments & forms
  • Document translation drafts
Ask for a quote
Package

Relocation starter EXAMPLE

Your first weeks in Bogotá, organized.

From
US$350 / package
  • Cédula & bank account support
  • Apartment search (3 viewings)
  • Phone, utilities & city orientation
Ask for a quote

Example prices only. Final quote depends on the scope. Third-party fees (government, notary, translators, attorneys) are not included.

FAQ

Questions people ask

Don't see yours? Send me a WhatsApp message and I'll reply personally.

Are you a lawyer?

No. I studied law at Universidad Católica de Colombia but I am not a licensed attorney, and I don't give legal advice or represent clients. I handle paperwork support, appointments, interpreting and coordination, and I work with licensed attorneys whenever your case needs one.

Can you help if I'm not in Colombia yet?

Yes. Much of the preparation (checklists, online applications, appointment booking, apartment searches by video) can be done remotely before you arrive.

Which areas of Bogotá do you cover?

All of Bogotá, with most expat activity in Chapinero, Usaquén, Chicó, Rosales, Cedritos and Teusaquillo. Trips outside the city can be arranged.

How do I pay?

Payment options can be agreed in advance (for example bank transfer, Nequi, Wise or PayPal). You'll always receive a written quote first.

Is my information kept private?

Absolutely. Your documents and personal details are used only for your case and are never shared without your permission.

Let's talk

Tell me what you need. I'll make it simple.

Send a quick WhatsApp message with what you're working on. I usually reply the same day with next steps and a clear quote.

WhatsApp+57 311 348 5952
Email[email protected]
HoursMon–Sat · 8:00–18:00 (Bogotá time)